Privacy policy

Precious Drive website is owned by Precious Drive LLC, which is a data controller of your personal data.

1. Introduction

Precious Drive ("we," "us," "our") operates https://www.preciousdrive.com (the "Site"). We are committed to protecting your privacy and handling your personal data transparently. This policy explains how we collect, use, disclose, and safeguard your information when you use our Site or services (e.g., auto repairs, parts sales, diagnostics). By accessing our Site, you agree to this policy.

2. Information We Collect

We collect the following data to provide automotive services:

Personal Identifiers:Name, email, phone number, physical address.
Automotive-Specific Data:Vehicle Identification Number (VIN), make/model, service history, diagnostic reports, insurance details, parts orders.
Technical Data:IP address, browser type, device information, cookies (see Section 8).
Payment Details:Credit card numbers, billing address (processed securely via Stripe/PayPal) .

3. How We Use Your Information

We process your data for:

Service Delivery: Performing repairs, processing parts orders, scheduling appointments.
Legal Compliance:Tax reporting, warranty claims, recall notifications.
Legitimate Interests:Sending service reminders, promotional offers (opt-out anytime), and improving diagnostics using AI tools.
Consent-Based Activities:Marketing communications (e.g., new services).

4. Legal Basis for Processing (GDPR Compliance)

Contractual Necessity: To fulfill service agreements (e.g., repairs).
Legal Obligations: For regulatory compliance (e.g., tax records).
Consent: For marketing emails (withdraw via info@preciousdrive.com).
Legitimate Interests: Fraud prevention, service improvements.

5. Data Sharing & Third Parties

We share data only as necessary:

Service Providers:Payment processors (Stripe), shipping partners (FedEx/UPS), mechanics.
Legal Requirements:Law enforcement, insurance claims, or safety recalls.
Business Transfers:Mergers/acquisitions (data remains protected).

We never sell your data.

6. Data Security

We implement:

Technical Safeguards: SSL/TLS encryption, firewalls, secure servers.
Administrative Controls: Restricted staff access, regular audits.
Data Retention:Service records: 7 years (legal compliance).
Inactive accounts: 3 years.

7. Your Rights

You may:Access/Correct your data.
Request Deletion (non-regulatory data).
Opt-Out of marketing emails (use unsubscribe link or email info@preciousdrive.com).
Restrict Processing or Data Portability.
Lodge Complaints with supervisory authorities (GDPR/CCPA) .

8. Cookies & Tracking

Purpose: Site functionality, analytics (Google Analytics), ad personalization.
Management: Disable via browser settings.
Third Parties: Google, Meta (see their policies for opt-out options) .

9. International Data Transfers

Data is stored in the EU/US with safeguards like Standard Contractual Clauses (GDPR) .

10. Policy Updates

Changes will be posted here. Continued Site use = acceptance.

11. Contact Us

For data requests or questions:

Email: info@preciousdrive.com